The privacy of RUBBERSMART.co.uk customers is taken very seriously and we observe appropriate UK Rules on Data Protection.
Your information is only used for our internal purposes for order processing and never passed to third parties, other than for processing payment and contact details for organising delivery. We collect basic login data (e.g. email address, password, company name) to identify our customers and to send order confirmations. Delivery and billing information (e.g. billing/delivery addresses, phone number) is collected at the Checkout page in order to process your order and to contact you should there be a problem with your order. We also collect contact details for marketing purposes and to inform you of new products and services and any special offers we may have from time to time, which you can opt out of.
We value your privacy and confirm that your details are never passed to a third party, other than for processing your order and facilitating delivery. Payment details are processed by PayPal or WorldPay for secure online processing of card payments.
If you have any queries regarding privacy, please contact us via email.
If you leave a comment on one of our blog post or product pages, then a cookie may be stored in order to “remember” your email address for the next time you post (should you choose the remember me option).
In order to understand how people use our site, and to discover areas on our site with potential issues, we use Google Analytics. It is common for many website to use some sort of analytics program like this. The data it collects helps us see things like how many people visit our site, which country they are from, how many pages they visited, how fast our site loaded and so on. All data collected is completely anonymous, it does not identify you as an individual in any way.
WordPress is the Content Management System (CMS) that runs this website. It uses a cookie when logging in and out and is essential for proper website operation. It is only set if you are a registered user, so for most people it is not set all at. User data is all anonymous.
We use the information you submit during the checkout process to ensure that your order goes to the right person at the correct delivery address. To do this, we ask for information such as your first and last name, full address and phone number. We ask for a phone number so that we are able to contact you about your order, or if any delays or delivery problems occur. The information is stored in a secure location and later deleted once delivery is complete. We never sell your personal information or use it to advertise our products.
Customers who wish to subscribe to our newsletter can do so by sending their email to us through the newsletter box at the bottom of each page. We only use the email addresses entered in this box to send promotional emails to our customers. We never sell your email address or forward it to any marketing companies. You can unsubscribe from our newsletter by contacting us directly, or clicking the unsubscribe link found in every promotional email we send out.